HotelMaps Policies

Privacy Policy

Introduction
Welcome to HotelMaps.co. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect
We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, and payment information when you book a hotel, villa, or tour.
  • Usage Data: Information on how you use our website, including your IP address, browser type, and the pages you visit.

How We Use Your Information
We use your personal information to:

  • Process your bookings and transactions.
  • Communicate with you about your reservations and provide customer support.
  • Send you promotional emails about offers and services, if you have opted in to receive such communications.

How We Share Your Information
We may share your information with:

  • Service Providers: To facilitate bookings and process payments.
  • Legal Authorities: If required by law or to protect our rights.

Your Rights and Choices
You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your personal data.
  • Request the deletion of your personal data under certain conditions.

Security of Your Information
We use industry-standard security measures to protect your information, including SSL encryption and secure servers.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or via email.

Contact Information
If you have any questions about this Privacy Policy, please contact us at info@hotelmaps.co or +905458038381.

By focusing on the key elements that are necessary for a privacy policy, you can ensure that your page is clear, compliant, and user-friendly. If you need any more help, feel free to ask!

Introduction
This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how legal protections apply to you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions
Ensure that each definition is concise and precise:

  • Cookies: Small text files stored on your device that collect data about your browsing behavior and preferences on our site.
  • Personal Data: Information that can be used to identify you, such as your name, email address, or phone number.
  • Service: Refers to the website operated by Hotel Maps at https://hotelmaps.co.

Collecting and Using Your Personal Data
Detail what types of data are collected and for what purposes:

  • Personal Data: We may collect your email address, name, phone number, and usage data to provide and enhance our services, respond to inquiries, and process bookings.
  • Usage Data: This includes data about your device, browser type, pages visited, and duration on our website. This data helps us improve our website and understand user behavior.

Tracking Technologies and Cookies
Expand on how cookies and other tracking technologies are used and managed:

  • Cookies: We use cookies to improve your experience by remembering your preferences and visit history. You can control cookie settings through your browser preferences.
  • Flash Cookies: Certain features of our Service use Flash cookies to store preferences. You can manage these through Adobe’s settings manager.

User Rights and Data Security
Add a section detailing user rights and security measures:

  • Your Rights: You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@hotelmaps.co.
  • Security of Your Data: We employ industry-standard security measures to protect your personal information from unauthorized access and disclosure.

Updating the Policy
Clarify the process for updating the policy and notifying users:

  • Changes to This Privacy Policy: We may update our Privacy Policy occasionally. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically for any updates.

Refund Policy

If you cancel a refundable booking with HotelMaps, the refund will be processed within two (2) to four (4) weeks and will appear on your credit card statement. The processing time depends on your credit card company’s billing cycle and the bank’s processing time. Refunds are subject to various factors, including the hotel’s cancellation policy, the timing of your cancellation, and applicable processing fees. For detailed information, please refer to the cancellation policy mentioned above. If your reservation is not confirmed, we will not charge your credit card, and any held amount will be released immediately. However, it may still take two (2) to four (4) weeks for the bank to process the refund and reflect the refunded amount on your credit card.

Check-In and Check-Out

The standard check-in time for most accommodations, including hotels, apartments, and villas, is 2:00 PM. Check-out time is 12:00 PM. For arrivals after 6:00 PM, please contact us for late arrival instructions. Early check-in and late check-out are available upon request and are subject to availability and prior confirmation. These policies comply with international standards and specific regulations in Turkey.

Modification

Any changes to your reservation are subject to availability at the time of your request. Modifications should be made in accordance with international hotel booking practices, ensuring fair notice and compliance with Turkish hospitality regulations.

Children and Infants

Children under the age of 12 may stay for free when using existing bedding in most accommodations. For infants, cribs or baby cots are often available upon request at no additional charge. These policies are in line with Turkish hospitality standards. Please verify specific policies with the accommodation at the time of booking.

Non-Arrival to the Hotel (No Show)

If you fail to arrive at the hotel on the scheduled arrival date, your entire reservation will be automatically canceled by the hotel, and you will be charged for the full reservation amount. If you are unable to check in on the first date but still plan to stay at the hotel, please contact us urgently to retain your room for the remaining nights. If not, the reservation will be canceled, and no refund will be issued. This policy is in accordance with international hotel standards and local Turkish regulations.

Shortened Stay (Early Check-Out)

If you decide to shorten your stay, the full amount of your booking will still be charged, regardless of how many nights you stay. If your plans change, please contact us as early as possible to minimize charges, subject to the hotel’s cancellation policy. This policy adheres to international standards for hotel bookings.

Special Requests

Please note that the hotel does not guarantee or accept liability for any special requests, which will be honored based on availability at the time of arrival. Requests for airport pick-up must be communicated at the time of booking. This practice aligns with standard international and Turkish hospitality policies.

Confirmation Voucher

Once your reservation is confirmed, a confirmation number and voucher will be generated for you to print. You must present this confirmation voucher upon arrival at the hotel. Failure to produce the voucher may result in the hotel not honoring your reservation unless the reservation can be verified in the hotel’s system. This is in accordance with standard international booking practices.

Payment Security

Your privacy and security are important to us. Whenever you provide personal details or credit card information, rest assured that it is protected by the latest security technologies. Your credit card number, name, address, and telephone number are securely encrypted to ensure the safety of your information.

Copyright Notice
Copyright © [HotelMaps.co] [2015]. All Rights Reserved.

All files and information contained on this website are the property of [HotelMaps.co] and are protected by copyright laws under Turkish and international regulations. The content, including text, graphics, logos, images, and any other material found on this website, may not be copied, reproduced, modified, adapted, or distributed in any form without prior written permission from [HotelMaps.co].

Our website may also feature service marks, trademarks, and logos belonging to [HotelMaps.co] or its affiliates, as well as other companies. Your use of our website does not grant you any rights or licenses to use these service marks, trademarks, or logos without the explicit written consent of [HotelMaps.co] or the respective owners.

The content provided on our website and blog is strictly protected against unauthorized copying, redistribution, or publication. Using our content in any manner not explicitly authorized by [HotelMaps.co] is prohibited and constitutes a violation of copyright law.

Please note that your use of our website and services does not confer any ownership rights over the content you access. All rights remain with [HotelMaps.co] and its content providers.

For any requests regarding the use of our content or trademarks, please contact us at [contact@hotelmaps.co].

Copyright © [HotelMaps.co]. All Rights Reserved.

Our website may also feature service marks or trademarks belonging to [HotelMaps.co], our affiliates, or other companies. These marks may appear as words, graphics, or logos. Using our website, blog, or services does not grant you any rights or licenses to use these service marks or trademarks without prior written consent from [HotelMaps.co] or IYITRADE.

All content on our website, blog, and services is protected by Turkish and international copyright laws. Unauthorized copying, redistribution, use, or publication of any content is strictly prohibited. Your use of our website and services does not confer any ownership rights to the content provided.

For permissions or inquiries about the use of our content or trademarks, please contact us at [info@hotelmaps.co].

Copyright © [HotelMaps.co] [2015]. All Rights Reserved.

Terms and Conditions

Agreement Between Customer and HotelMaps.co

Welcome to the HotelMaps.co website (the “Website”). This Website is provided to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations, and conducting business transactions with travel suppliers. The terms “we,” “us,” “our,” and “HotelMaps.co” refer to HotelMaps.co and its affiliates located in Antalya, Turkey. The term “you” refers to the customer visiting the Website and/or booking a reservation through us via this Website or through our customer service agents.

By accessing or using this Website, booking any reservations for travel products or services, or contacting our customer service agents, you agree to comply with the terms, conditions, and notices set forth in this agreement (the “Agreement”). Please read these terms carefully, as they contain important information about your legal rights, including limitations on liability and dispute resolution through arbitration instead of in court. Additionally, please review our Privacy Policy, which also governs your use of this Website and is incorporated into this Agreement by reference. If you do not agree with any part of this Agreement, you must not use this Website or book any reservations through us.

Use of the Website

By using this Website, you agree to the following conditions:

  1. You are at least 18 years old.
  2. You have the legal authority to create a binding legal obligation.
  3. You will use this Website in accordance with this Agreement.
  4. You will only use this Website to make legitimate reservations for yourself or another person for whom you are legally authorized to act.
  5. All information you provide on this Website is accurate, current, and complete.
  6. If you have a HotelMaps.co account, you are responsible for safeguarding your account information and supervising its use. You are fully responsible for any use of your account by others. We reserve the right to deny access to this Website and the services we offer to anyone, at any time, and for any reason, including but not limited to, breaches of this Agreement.

Disputes and Arbitration

HotelMaps.co is dedicated to ensuring customer satisfaction and will attempt to resolve any issues you may have. If a dispute arises that we cannot resolve through our customer support, either party may pursue further action as described below.

To facilitate an informal resolution of any disputes arising from or related to the Website, this Agreement, our Privacy Policy, or any services or products provided, you agree to first communicate your Claim to HotelMaps.co by contacting Customer Support at https://www.HotelMaps.co/ or by calling (90) 552 555 52 07. You agree not to initiate any legal proceedings, including arbitration, until at least 20 days after the date you submitted your Claim to Customer Support. If we cannot resolve your Claim within 20 days, you may seek relief through arbitration or small claims court, as detailed below.

Both you and HotelMaps.co agree that any claims will be resolved through binding arbitration, not in court, except for claims that may be brought individually in small claims court if they qualify. This agreement to arbitrate applies to all claims you assert against us, our subsidiaries, travel suppliers, or any companies providing products or services through us (who are beneficiaries of this arbitration agreement). It also covers any claims that arose before you accepted this Agreement, regardless of whether earlier versions of the Agreement required arbitration.

All arbitration proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action. The arbitrator will have the authority to decide the scope of this arbitration agreement and the arbitrability of any claims.

Cancellation Policy

Free Cancellation: You can cancel your booking free of charge up to 15 days before the check-in date.

Late Cancellation: If you change or cancel your booking within 15 days of the check-in date, based on the property’s local time (Turkey Standard Time), you will be charged for the entire reservation period, including taxes.

No-Shows and Early Check-Out: No refunds will be provided for no-shows or early check-outs.

Charges at the Property: You may be required to pay additional charges directly at the property. These charges are already included in the total room price displayed on our website. All charges listed are those provided to us by the property.